Help Desk

1. Submit a request

Below, you will find contact information for individual support departments in your area – you can contact us by email or phone.

2. Scope of Activities of the Help Desk dept. [menu]

• ensuring the operation of computer technology at VŠE
• maintenance and repair of computer equipment
• decommissioning obsolete and unusable computer technology
• connecting new and relocating already used computers within the computer network of VŠE
• installation and reinstallation of standard software
• ensuring the operation of common peripherals (printers, scanners and other external devices) and eliminating common problems arising from the operation of computer technology
• virus and malware removal
• connecting and reviving PCs in the VŠE network and cooperation in introducing newly purchased technology
• basic diagnostics of damaged media and possible software recovery of data from damaged media
• consultancy services for computer users
• co-operation with other sections of the Informatics Centre in solving complex problems and requirements by VŠE employees

3. Opening hours [menu]

For the current opening hours of the helpdesk dept. see Operating hours of the Informatics Centre departments.

4. Contact information [menu]

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