Help Desk

1. Submit a request

Below, you will find contact information for individual support departments in your area – you can contact us by email or phone.

2. Scope of Activities of the Help Desk dept. [menu]
  • ensuring the operation of computer technology at VŠE
  • maintenance and repair of computer equipment
  • decommissioning obsolete and unusable computer technology
  • connecting new and relocating already used computers within the computer network of VŠE
  • installation and reinstallation of standard software
  • ensuring the operation of common peripherals (printers, scanners and other external devices) and eliminating common problems arising from the operation of computer technology
  • virus and malware removal
  • connecting and reviving PCs in the VŠE network and cooperation in introducing newly purchased technology
  • basic diagnostics of damaged media and possible software recovery of data from damaged media
  • consultancy services for computer users
  • co-operation with other sections of the Informatics Centre in solving complex problems and requirements by VŠE employees

3. Opening hours [menu]

For the current opening hours of the helpdesk dept. see Operating hours of the Informatics Centre departments.

4. Contact information [menu]

Helpdesk – Praha, Žižkov

Help Desk Department
Informatics Centre
Prague University of Economics and Business
W. Churchill Sq. 1938/4
130 67 Praha 3


  • +420 224 09 5890 (password recovery and basic support for VŠE students)
  • +420 224 09 5846 (support for VŠE employees and doctoral students)

e-mail: helpdesk[at]
office: SB 22 and SB 23

Helpdesk – Praha, Jižní Město

Computer Technology Operation Section (Jižní Město Campus)
Informatics Centre
Prague University of Economics and Business
Ekonomická 957
148 01 Praha 4

phone: +420 224 09 4276 or +420 224 09 4270
e-mail: pvtjm[at]
office: JM 355

Helpdesk – Jindřichův Hradec

Information technology Centre
Faculty of Management
Prague University of Economics and Business
Jarošovská 1117/II
377 01 Jindřichův Hradec

telephone: +420 384 417 201
e-mail: cit[at]
office: JH 306

See the website of the Information technology Centre, Jindřichův Hradec