Help Desk
1. Sumbit a request to the Help Desk
2. Scope of Activities of the Help Desk Section
- ensuring the operation of computer technology at VŠE
- maintenance and repair of computer equipment
- decommissioning obsolete and unusable computer technology
- connecting new and relocating already used computers within the computer network of VŠE
- installation and reinstallation of standard software
- ensuring the operation of common peripherals (printers, scanners and other external devices) and eliminating common problems arising from the operation of computer technology
- virus and malware removal
- connecting and reviving PCs in the VŠE network and cooperation in introducing newly purchased technology
- basic diagnostics of damaged media and possible software recovery of data from damaged media
- consultancy services for computer users
- co-operation with other sections of the Informatics Centre in solving complex problems and requirements by VŠE employees
3. Contact information
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Helpdesk Praha – Žižkov
Help Desk Department
Informatics Centre
Prague University of Economics and Business
W. Churchill Sq. 1938/4
130 67 Praha 3
phone:
- +420 224 09 5890 (password recovery and basic support for VŠE students)
- +420 224 09 5846 (support for VŠE employees and doctoral students)
e-mail: helpdesk[at]vse.cz
office: SB 22 and SB 23
Employees and doctoral students of VŠE can also send their requests via the web form.
Helpdesk Praha – Jižní Město
Oddělení provozu výpočetní techniky Jižní Město
Informatics Centre
Prague University of Economics and Business
Ekonomická 957
148 01 Praha 4
phone: +420 224 09 4276 or +420 224 09 4270
e-mail: pvtjm[at]vse.cz
office: JM 355
See the list of employees of the Computer Technology Operation Section (Jižní Město)
Centrum informačních technologií
Fakulta managementu
Prague University of Economics and Business
Jarošovská 1117/II
377 01 Jindřichův Hradec
telephone: +420 384 417 201
e-mail: cit[at]fm.vse.cz
office: JH 306