Informatics Centre

The Informatics Centre is a university-wide workplace providing the following services:

Study Support

[Guarantor: RNDr. Dana Čermáková]

  • managing shared folders on the file server for lectures
  • creation and administration of virtual workstations for lectures, package processing and application installation
  • provision of paid copying and printing for students
  • securing the operation of computer classrooms
  • management of prints and other printing services
  • providing data recovery for users

User Support

[Guarantor: Jakub Vorel, MBA]

  • user support (employees, students, external users)
  • advisory, consulting and technical assistance
  • assistance in solving user problems (issues concerning school installation of Windows, problems with logging into the network, data recovery from damaged data carriers, etc.)
  • assistance during the whole life cycle of computer technology (assistance and advice on selection, professional installation and commissioning of new technology, integration of new technology into infrastructure of VŠE, handling complaints and provision or mediation of post-warranty repairs, rental of replacement equipment, decommissioning and disposal of equipment)
  • creation of information materials, manuals and procedures concerning the operation and use of computer technology and computer network at VŠE on the CI website

Support and Development of the Integrated Study Information System

[Guarantor: Ing. Luboš Pavlíček, e-mail: insis@vse.cz]

  • operation and coordination of further development of InSIS
  • support for service administrators using the study system or its data (canteen system, campus system, authentication services, etc.)
  • delivery of documents for decision-making or marketing purposes of the school in the form of extracts of data from the InSIS database

Connectivity

[Guarantor: Tomáš Skřivan]

  • providing the operation of the data network of VŠE in Prague, including the possibility of connection to this network via wireless network (eduroam, guest.vse.cz, hotel.vse.cz, conference), as well as a fixed metallic network (workstation connection) and optical network
  • providing the telecommunication services of the University of Economics, Prague
  • securing the access to the VŠE network through VPN

Administration of Identification Cards

[Guarantor: Jakub Vorel, MBA]

  • issuing and personalization of chip/smart identification cards (ID cards) to all students, employees and external users in Prague
  • production and distribution of ID cards for issue in Jindřichův Hradec
  • ensuring the operation of electronic wallets using ID cards for printing and copying services

System of Electronic Inputs

[Guarantor: Martin Charvát]

  • connection of electronically controlled inputs within VŠE and its connection to InSIS
  • linking inputs to InSIS
  • management of electronically controlled inputs

Process of Purchasing ICT Resources, IT Services, Materials and Software

[Guarantor: Ing. Dana Václavíková]

  • conducting tenders for the relevant commodities and monitoring the drawing of the financial limit
  • ordering goods based on user requirements, takeover of goods and delivery to users
  • keeping records of IT/ICT resources and software

E-mail and Teamwork Support (o365)

[Guarantor: Tomáš Skřivan]

  • administration of email addresses and mailboxes
  • mail delivery services
  • protection against unwanted letters (SPAM, malware)
  • installation and configuration of Outlook on school computers
  • e-mail consultations for users
  • administration of the Office 365 platform, including support for work organization, additional user communications, and teamwork

Security and Privacy

[Guarantor: Ing. Luboš Pavlíček]

  • management of security of information systems and computer network of VŠE
  • own operation of personal data and information security technologies (firewalls, VPN, antivirus programs, etc.)
  • commissioning security and data audits in information systems of VŠE
  • keeping records and classification of incidents in the field of personal data protection and information security
  • proactive problem management (analysis of event records to identify trends and security issues)
  • operation of the register of personal data processing activities at VŠE

Authentication Services

[Guarantor: Ing. Luboš Pavlíček]

  • creating users, assigning user names, setting passwords
  • operation of directory and authentication services
  • single sign-on system

Operation and Administration of Server Infrastructure Services

[Guarantor: Tomáš Skřivan]

  • operation of information systems and other education support services (operation of virtualization infrastructure, support of operation of individual virtual systems)
  • operation and administration of the server for school websites
  • administration of certificates
  • second-level domain administration based on user requirements (setup, prolongation, payment)

The computer network operation in Jindřichův Hradec is provided by the Information Technology Centre of the Faculty of Management of the University of Economics, Prague.